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Shipping policy

Shipping Information

After we receive your order, please allow 2 to 3 business days (EXCLUDES weekends and holidays) for our team to physically put together your order and package it for shipping. Once this is complete, your order will be shipped to the ship-to address you supplied during checkout. We will notify you via email and provide you with a tracking number. Transit time will vary based on shipment method selected and the order ship to destination.

 

*Orders with expedited shipping placed after 12pm PST will be processed the next business day.

**Please note 2 day shipping method selected to ship to a PO BOX are shipped via USPS Priority Mail, which takes 2-3 days.

Shipping Rates

For domestic orders, our shipping rates are as follows:
For domestic orders, our shipping rates are as follows:

Order Weight

Standard Ground Shipping - Flat Rate Fee

2 Day Shipping - Flat Rate Fee

< 4lbs

$9.95

$29.95

4 to 14lbs

$19.95

$39.95

15 to 24lbs

$39.95

$79.95

>25lbs

$79.95

$199.95

For international orders, shipping rates vary and are based on real-time quotes received directly from the carrier (FedEx, UPS, USPS). These rates will be calculated and displayed after the shipping address is entered during the checkout process. Please note that the customer is responsible for paying all duties, customs, or applicable import fees assigned by the destination country.

Where Do We Ship From?
Our warehouse is located in Lakewood, CA.

Freight Damage and Shipment Problems

All purchases from this website are made pursuant to a shipment contract.

All title and risk of loss for the purchased items pass to you, the purchaser, upon delivery of the items to the carrier.

You are responsible for filing any claims with the carriers for damage and/or lost shipments.

Products shipped by Magma Products LLC are properly packaged and protected; therefore, damage in transit is the responsibility of the carrier.

If a package appears damaged when you receive it, indicate the condition of the package on your receipt from the carrier.

If damage is discovered upon opening the package, notify the carrier and Magma Products LLC immediately.

Damage claims are handled through the carrier.

Be sure to retain packing materials for carrier inspection.

SKU#: 11-010
20off
DM10-016LP
DM10-016NG
Part Grill part
Price_Under $100
Reg Price
withSizeSpecs

Electrode with Seal and Bracket Assembly

Rated 4.8 out of 5
Based on 6 reviews
Amazon Reviews
Regular price
$15.99
Sale price
$15.99
Regular price
$19.99
20% Off Through 11/28
Sold out
Unit price
per 

Shipping calculated at checkout.

Replacement part compatible with the following grill part numbers: DM10-016LP, DM10-016NG,

Sizing

Dimensions:

Weight 0.04 lb (0.02 kg)

Specifications:

Other:

Warranty 1 Year

Reviews

average rating 4.8 out of 5
Based on 6 reviews
  • 5 Stars
    5 Reviews
  • 4 Stars
    1 Review
  • 3 Stars
    0 Reviews
  • 2 Stars
    0 Reviews
  • 1 Star
    0 Reviews
100% of reviewers would recommend this product to a friend
6 Reviews
Reviewed by MICHELE A.
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

Refresh for my 12 year old BBQ

Magma did an amazing job getting our Del Mar bbq back on its feet after years of every day service. We needed a few parts, but our beautiful bbq looks and works like new again!! Thank you magma! I am elated to be able to affordable repair a quality product and give it a new lease on life.

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Reviewed by Greg P.
Verified Buyer
I recommend this product
Rated 4 out of 5
Review posted

Rebuilding old barbecue

So electrode was the last piece to completing my rebuild project. The first one I received didn't work for me so they sent me on another one but I think there's a different issue because it's still not working but the customer service is amazing

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Reviewed by DAWN F.
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

I might have broke it

I had it working great , but had to take it off because fire wasn't getting hot enough . After that it wouldn't spark .

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Reviewed by James K.
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

Great

Great

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Reviewed by Gregory G.
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

Replacing electrode

Great customer support and web page the part arrived quickly with instruction the instillation was easy and corrected the problem

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RV cooking scene with friends enjoying the magma crossover double burner stove and griddle
Couple enjoying cocktails on the boat with Magma drink holder and grill