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Shipping policy

Shipping Information

After we receive your order, please allow 2 to 3 business days (EXCLUDES weekends and holidays) for our team to physically put together your order and package it for shipping. Once this is complete, your order will be shipped to the ship-to address you supplied during checkout. We will notify you via email and provide you with a tracking number. Transit time will vary based on shipment method selected and the order ship to destination.

 

*Orders with expedited shipping placed after 12pm PST will be processed the next business day.

**Please note 2 day shipping method selected to ship to a PO BOX are shipped via USPS Priority Mail, which takes 2-3 days.

Shipping Rates

For domestic orders, our shipping rates are as follows:

Order Weight

Standard Ground Shipping - Flat Rate Fee

2 Day Shipping - Flat Rate Fee

< 4lbs

$9.95

$29.95

4 to 14lbs

$19.95

$39.95

15 to 24lbs

$39.95

$79.95

>25lbs

$79.95

$199.95

For international orders, shipping rates vary and are based on real-time quotes received directly from the carrier (FedEx, UPS, USPS). These rates will be calculated and displayed after the shipping address is entered during the checkout process. Please note that the customer is responsible for paying all duties, customs, or applicable import fees assigned by the destination country.

Where Do We Ship From?
Our warehouse is located in Lakewood, CA.

Freight Damage and Shipment Problems

All purchases from this website are made pursuant to a shipment contract.

All title and risk of loss for the purchased items pass to you, the purchaser, upon delivery of the items to the carrier.

You are responsible for filing any claims with the carriers for damage and/or lost shipments.

Products shipped by Magma Products LLC are properly packaged and protected; therefore, damage in transit is the responsibility of the carrier.

If a package appears damaged when you receive it, indicate the condition of the package on your receipt from the carrier.

If damage is discovered upon opening the package, notify the carrier and Magma Products LLC immediately.

Damage claims are handled through the carrier.

Be sure to retain packing materials for carrier inspection.

SKU#: 11-005A
20off
DM10-016LP
DM10-016NG
Part Grill part
Price_Under $100
Reg Price
withSizeSpecs

Inner Fire Pan with Grill Clips (After S/N 1408001)

Rated 4.7 out of 5
Based on 9 reviews
Regular price
$56.99
Sale price
$56.99
Regular price
Sold out
Unit price
per 

Shipping calculated at checkout.

Replacement part compatible with the following grill part numbers: DM10-016LP, DM10-016NG

Sizing

Dimensions:

Weight 3.57 lb (1.62 kg)

Specifications:

Construction Materials:

Exterior 18-8 Stainless Steel

Other:

Warranty 1 Year

Reviews

average rating 4.7 out of 5
Based on 9 reviews
  • 5 Stars
    7 Reviews
  • 4 Stars
    1 Review
  • 3 Stars
    1 Review
  • 2 Stars
    0 Reviews
  • 1 Star
    0 Reviews
100% of reviewers would recommend this product to a friend
9 Reviews
Reviewed by Tracey B.
Verified Buyer
I recommend this product
Rated 4 out of 5
Review posted

at least this one fits!

I am glad to get this inner fire pan, and appreciate customer service help in returning the wrong and ordering the correct part. Weather hasn't been conducive to grilling yet (bummer) but I look forward to it.

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Reviewed by Mike D.
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

Excelent

Thanks

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Reviewed by Greg G.
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

Great products and service

We've had the Magma Del Mar pedestal grill that is made for homes for 7 years and this was the first component I have had to replace. We live by the ocean so salt and rust are challenges for many of our outdoor appliances (A/C, fans, door knobs, etc.), but the Magma grill continues to look like new. When we replaced the inner fire pan, the service representative quickly responded to all of our questions and the product arrived in a few days. Easy install too. Great product and service. I highly recommend Magma and would buy again.

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Reviewed by Robert E.
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

Nice fix

The pan will extend the life of the grill. Replacement was a bear, the first time it had been done and the burner was rusted and very difficult to remove. Once that was done, it was an easy fix and the unit works like new. Thanks for the technical advice..

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Reviewed by Daniel B.
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

Replacement parts

Works and fits perfectly.

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