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Getting to the Heart of Customer Love: What Reviews Reveal About Our Grills

by Alison Garcia

At Magma, we’re committed to continuing to innovate in the portable grill category, and iterate and improve on our current grill models. So, how do we do that? We pay close attention to the feedback from our customers. We recently analyzed hundreds of customer reviews and the common threads were too good not to share. Take a look at what our customers love most about our grills.

1. Eye-Catching, High-Quality Construction

What Customers Love:

  • Marine-Grade Durability that handles salt water, wind, and everyday wear.
  • Beautiful Finishes that stay shiny and polished over time.
  • Solid Stainless-Steel Build that feels both sturdy and premium.

Example Reviews

“The improved style and quality is amazing. We replaced the same item that we have had for 27 years, same make and model and it still works great. We wanted a new one so now we have a back up!”
– Undisclosed (8/28/2023)

“This is easily the most beautiful grill I’ve ever seen … it’s definitely gift quality.”
– Shannon W. (6/10/2024)

2. Compact & Portable

What Customers Love:

  • Perfectly Sized — ideal for small families or friend groups.
  • Lightweight & Easy to Mount on a boat rail, RV, or campsite table.
  • Simple Fuel Options — use small propane canisters or connect to larger tanks via an adapter.

Example Reviews

“I lived on a sailboat for a while and cooked many meals on a Magma grill. I needed a grill small enough to carry in a motorhome … this beach model is perfect!”
– Marvin S. Bullock (10/19/2024)

“Magma grills have always been my favorite. This one is no exception, it looks and cooks great. Just the right size, and very portable. I also like how they quickly heat up (saves fuel), and also cool off afterwards.”
– David B. (07/29/2024)

3. Fast, Consistent Heating & Easy Flame Control

What Customers Love:

  • Quick Heat-Up that lets you start cooking sooner.
  • Fuel Efficiency—grill gets hot fast and then cools quickly.
  • Even Cooking with minimal flame blowout, thanks to refined burner and regulator designs.

Example Reviews

“This one heats up quickly and it is a very even heat. The lid just tilts back so you don't have to find a place to set it. The grill has a very nice, shiny finish. It was really easy to put a few pieces together and get it cooking.”
– Keith B. (06/12/2024)

“This boat grill is awesome! We cooked burgers and hotdogs in no time out on the lake with no problem. The grill heated up evenly, and no issue getting to temperature. Food cooked wonderfully!”
– Sara L. (07/19/2021)

4. Easy to Clean & Maintain

What Customers Love:

  • Simple Wipe-Down Surfaces—stainless steel is naturally easy to clean.
  • Manageable Grease Trays—while some models could be deeper, most customers say day-to-day cleanup is surprisingly quick.
  • Removable Parts—the grate or inner components lift out so you can rinse or wipe them down.

Example Reviews

“Cleaning up afterward was easier because we could take the grill off the top and clean it. We were surprised at how well it was made for such a small grill.”
– Sea Raven (8/15/2024)

“The inside is easy to clean and it grills beautifully—by far the most stunning piece of grilling paraphernalia I’ve ever owned.”
– Kjerstine King (9/30/2024)

5. Top-Notch Customer Service

What Customers Love:

  • Proactive Support—Magma often reaches out about possible issues before the grill even arrives.
  • Quick Replacement Parts—regulators, handles, and other accessories shipped promptly.
  • Friendly Communication—turns negative first impressions into loyal fandom.

Example Reviews

“Before the grill even arrived, I got a message from the seller warning about an issue … and offered to send replacements plus a veggie tray. Already loving the customer service!”
– Amazon Customer (8/4/2024)

“Magma reached out … said they found the fault. I literally have an entire new grill due to their customer service … updating to 3 stars just due to the service.”
– Chuck Flecker (6/23/2024)

6. Perfect for Boaters & Campers

What Customers Love:

  • Marine-Ready—designed to handle wind, water, and rail mounting so you can grill at sea without worry.
  • Road-Trip Friendly—just as great for an RV, tailgating, or backyard barbecue.
  • Community of Loyal Boaters—many have trusted Magma for decades.

Example Reviews

“I have had 4 boats and this is my 4th Magma grill. … I had the grill for 8 years and replaced parts after 5; It is still going strong.”
– Boatdog (6/7/2017)

“I bought this for camping and have absolutely loved it. It has a very nice heat functioning quality and distribution. Cooked our food evenly and worked great!”
– Amanda (9/11/2024)

Our Promise to You

We’re extremely grateful to every customer who takes the time to share their honest thoughts. Because of your feedback, we’ve been able to continually innovate and improve on our grills. No matter what new products we develop in 2025 and beyond, you can count on Magma to build grills that cook great, look great, and are simple to maintain and transport.

If you’re new to Magma, we can’t wait to welcome you to our community of adventurers. And if you’re already a part of the Magma family—thank you for your trust and support.

Ready to learn more?

Check out our latest grills, grilling accessories, and helpful tips on our blog—and keep those reviews coming. Your feedback is the heartbeat of our R&D process, and we’re honored to have you along for the ride.

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