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Shipping policy

Shipping Information

After we receive your order, please allow 2 to 3 business days (EXCLUDES weekends and holidays) for our team to physically put together your order and package it for shipping. Once this is complete, your order will be shipped to the ship-to address you supplied during checkout. We will notify you via email and provide you with a tracking number. Transit time will vary based on shipment method selected and the order ship to destination.

 

*Orders with expedited shipping placed after 12pm PST will be processed the next business day.

**Please note 2 day shipping method selected to ship to a PO BOX are shipped via USPS Priority Mail, which takes 2-3 days.

Shipping Rates

For domestic orders, our shipping rates are as follows:
For domestic orders, our shipping rates are as follows:

Order Weight

Standard Ground Shipping - Flat Rate Fee

2 Day Shipping - Flat Rate Fee

< 4lbs

$9.95

$29.95

4 to 14lbs

$19.95

$39.95

15 to 24lbs

$39.95

$79.95

>25lbs

$79.95

$199.95

For international orders, shipping rates vary and are based on real-time quotes received directly from the carrier (FedEx, UPS, USPS). These rates will be calculated and displayed after the shipping address is entered during the checkout process. Please note that the customer is responsible for paying all duties, customs, or applicable import fees assigned by the destination country.

Where Do We Ship From?
Our warehouse is located in Lakewood, CA.

Freight Damage and Shipment Problems

All purchases from this website are made pursuant to a shipment contract.

All title and risk of loss for the purchased items pass to you, the purchaser, upon delivery of the items to the carrier.

You are responsible for filing any claims with the carriers for damage and/or lost shipments.

Products shipped by Magma Products LLC are properly packaged and protected; therefore, damage in transit is the responsibility of the carrier.

If a package appears damaged when you receive it, indicate the condition of the package on your receipt from the carrier.

If damage is discovered upon opening the package, notify the carrier and Magma Products LLC immediately.

Damage claims are handled through the carrier.

Be sure to retain packing materials for carrier inspection.

SKU#: 11-011LP
20off
DM10-016LP
Part Grill part
Price_$200-$300
Reg Price
withSizeSpecs

Control Panel Assembly, LP Complete

Rated 5.0 out of 5
Based on 2 reviews
Regular price
$183.99
Sale price
$183.99
Regular price
$229.99
20% Off Through 10/13
Sold out
Unit price
per 

Shipping calculated at checkout.

Replacement part compatible with the following grill part numbers: DM10-016LP

Sizing

Dimensions:

Weight 2.30 lb (1.05 kg)

Specifications:

Other:

Warranty 1 Year

Reviews

average rating 5.0 out of 5
Based on 2 reviews
  • 5 Stars
    2 Reviews
  • 4 Stars
    0 Reviews
  • 3 Stars
    0 Reviews
  • 2 Stars
    0 Reviews
  • 1 Star
    0 Reviews
100% of reviewers would recommend this product to a friend
2 Reviews
Reviewed by Darcy K.
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

Great product

I love our BBQ, it's 15 years old but still in great shape. It just needs a little tlc now and then! Magma is so easy to deal with as far as great customer service.

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Reviewed by Peter B.
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

Control Panel

Great, a little harder to install without any instructions, but after I was able to figure it out it was easy.

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RV cooking scene with friends enjoying the magma crossover double burner stove and griddle
Couple enjoying cocktails on the boat with Magma drink holder and grill