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Shipping policy

Shipping Information

After we receive your order, please allow 2 to 3 business days (EXCLUDES weekends and holidays) for our team to physically put together your order and package it for shipping. Once this is complete, your order will be shipped to the ship-to address you supplied during checkout. We will notify you via email and provide you with a tracking number. Transit time will vary based on shipment method selected and the order ship to destination.

 

*Orders with expedited shipping placed after 12pm PST will be processed the next business day.

**Please note 2 day shipping method selected to ship to a PO BOX are shipped via USPS Priority Mail, which takes 2-3 days.

Shipping Rates

For domestic orders, our shipping rates are as follows:

Order Weight

Standard Ground Shipping - Flat Rate Fee

2 Day Shipping - Flat Rate Fee

< 4lbs

$9.95

$29.95

4 to 14lbs

$19.95

$39.95

15 to 24lbs

$39.95

$79.95

>25lbs

$79.95

$199.95

For international orders, shipping rates vary and are based on real-time quotes received directly from the carrier (FedEx, UPS, USPS). These rates will be calculated and displayed after the shipping address is entered during the checkout process. Please note that the customer is responsible for paying all duties, customs, or applicable import fees assigned by the destination country.

Where Do We Ship From?
Our warehouse is located in Lakewood, CA.

Freight Damage and Shipment Problems

All purchases from this website are made pursuant to a shipment contract.

All title and risk of loss for the purchased items pass to you, the purchaser, upon delivery of the items to the carrier.

You are responsible for filing any claims with the carriers for damage and/or lost shipments.

Products shipped by Magma Products LLC are properly packaged and protected; therefore, damage in transit is the responsibility of the carrier.

If a package appears damaged when you receive it, indicate the condition of the package on your receipt from the carrier.

If damage is discovered upon opening the package, notify the carrier and Magma Products LLC immediately.

Damage claims are handled through the carrier.

Be sure to retain packing materials for carrier inspection.

SKU#: 10-777
20off
CO10-101
CO10-101-M
CO10-102
Crossover
Part Grill part
Price_Under $100
Reg Price
Shape_Crossover

Crossover Firebox Replacement Handle

Rated 4.0 out of 5
Based on 6 reviews
Regular price
$27.99
Sale price
$27.99
Regular price
$34.99
Sold out
Unit price
per 

Shipping calculated at checkout.

Replacement side handle for Crossover Single or Double Firebox.

Reviews

average rating 4.0 out of 5
Based on 6 reviews
  • 5 Stars
    4 Reviews
  • 4 Stars
    0 Reviews
  • 3 Stars
    1 Review
  • 2 Stars
    0 Reviews
  • 1 Star
    1 Review
67% of reviewers would recommend this product to a friend
6 Reviews
Reviewed by Barry T.
Verified Buyer
Rated 3 out of 5
Review posted

Prompt replacement,

I’m extremely pleased with the prompt replacement of the handles. They are high quality but the material used to make them is still going to be prone to breaking. Love Magma products but I wish that better materials could have been used in certain places.

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Reviewed by David N.
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

New part

Magma products are very well made. The handle make it very easy to use the side shelf.

Thanks for a great product.

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Reviewed by Brent C.
Verified Buyer
I don't recommend this product
Rated 1 out of 5
Review posted

Handle breaking

The new handle is good, but they breaks to ease.

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Reviewed by Alex B.
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

Alex

Perfect!

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Reviewed by VINCENZO C.
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

GOOD

GOOD

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Crossover Series

Elevate your outdoor cooking experience with the Crossover Series portable, modular cook system. The cook system transforms from stovetop, to grill, to pizza oven, to plancha to griddle with ease. Let Magma help you create magnificent meals from morning to night.