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Shipping policy

Shipping Information

After we receive your order, please allow 2 to 3 business days (EXCLUDES weekends and holidays) for our team to physically put together your order and package it for shipping. Once this is complete, your order will be shipped to the ship-to address you supplied during checkout. We will notify you via email and provide you with a tracking number. Transit time will vary based on shipment method selected and the order ship to destination.

 

*Orders with expedited shipping placed after 12pm PST will be processed the next business day.

**Please note 2 day shipping method selected to ship to a PO BOX are shipped via USPS Priority Mail, which takes 2-3 days.

Shipping Rates

For domestic orders, our shipping rates are as follows:

Order Weight

Standard Ground Shipping - Flat Rate Fee

2 Day Shipping - Flat Rate Fee

< 4lbs

$9.95

$29.95

4 to 14lbs

$19.95

$39.95

15 to 24lbs

$39.95

$79.95

>25lbs

$79.95

$199.95

For international orders, shipping rates vary and are based on real-time quotes received directly from the carrier (FedEx, UPS, USPS). These rates will be calculated and displayed after the shipping address is entered during the checkout process. Please note that the customer is responsible for paying all duties, customs, or applicable import fees assigned by the destination country.

Where Do We Ship From?
Our warehouse is located in Lakewood, CA.

Freight Damage and Shipment Problems

All purchases from this website are made pursuant to a shipment contract.

All title and risk of loss for the purchased items pass to you, the purchaser, upon delivery of the items to the carrier.

You are responsible for filing any claims with the carriers for damage and/or lost shipments.

Products shipped by Magma Products LLC are properly packaged and protected; therefore, damage in transit is the responsibility of the carrier.

If a package appears damaged when you receive it, indicate the condition of the package on your receipt from the carrier.

If damage is discovered upon opening the package, notify the carrier and Magma Products LLC immediately.

Damage claims are handled through the carrier.

Be sure to retain packing materials for carrier inspection.

SKU#: CO10-291
40off
A10-1218-2GS-CSA
Accessory
Carry case
CO10-103
CO10-103-M
CO10-105
CO10-105-M
CO10-111
CO10-111-M
CO10-112
CO10-113
CO10-114
CO10-115
CO10-116
CO10-117
CO10-117-M
CO10-119
CO10-119-M
Cover and Carry Cases
Crossover
Grill Accessory
Price_Under $300
Shape_Crossover
storage case
Type_Cover
WBRally
withReview
withSizeSpecs

Crossover Grill/Pizza Oven Padded Storage Case

Rated 5.0 out of 5
Based on 3 reviews
Regular price
$47.99
Sale price
$47.99
Regular price
$79.99
40% Off!
Sold out
Unit price
per 

Shipping calculated at checkout.

Conveniently store and transport your Crossover portable cook system in Magma's luggage quality Padded Storage and Carrying Case that is designed to store the Crossover Grill Top or Pizza Oven Top. Constructed from heavy duty polyester nylon, this case has thick internal padding for maximum protection, reinforced stitching, heavy duty zippers, convenient carrying handles, and shoulder strap.

Reviews

average rating 5.0 out of 5
Based on 3 reviews
  • 5 Stars
    3 Reviews
  • 4 Stars
    0 Reviews
  • 3 Stars
    0 Reviews
  • 2 Stars
    0 Reviews
  • 1 Star
    0 Reviews
100% of reviewers would recommend this product to a friend
3 Reviews
Reviewed by Ann T.
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

Great customer service!

Originally, I ordered one of these covers for my Magma grill, only to find the fit was so tight, I couldn’t get the grill into the bag without 2 people (lube would have helped too!). I contacted customer service and they were beyond helpful. They did verify I was attempting to use the correct bag, but other than that, they didn’t grill me with 100 “solutions” or questions. They simply apologized for the problem and said they would ship a new bag as soon as they made sure the new bag didn’t have the same problem. They literally put a grill into a bag (ensuring it was a one man job) before sending the replacement! The replacement is a snug fit, but is very doable alone. 😊

Thank you, Magma for the incredible (and rare) customer service.

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Reviewed by Greg D.
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

MAGMA PRODUCTS

very good very pleased with response and love your products

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Reviewed by otniel c.
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

Perfect fit

Fit perfectly/ well padded

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Crossover Series

Elevate your outdoor cooking experience with the Crossover Series portable, modular cook system. The cook system transforms from stovetop, to grill, to pizza oven, to plancha to griddle with ease. Let Magma help you create magnificent meals from morning to night.